Effective Date: May 9, 2025
At Albert Pike Laundromat, we strive to provide high-quality laundry services and a positive customer experience. This Refund Policy explains when and how refunds are issued for our services.
Refunds may be issued if a washer or dryer fails to operate properly due to a mechanical error.
Customers must notify a staff member immediately or contact us with details (machine number, time, and amount lost).
Refunds are provided as machine credit or cash reimbursement, depending on the situation.
If you are not satisfied with the quality of your wash & fold service, please notify us within 24 hours of pickup.
We will gladly re-wash your laundry at no additional cost.
Refunds are only issued if re-washing does not resolve the issue.
Refunds or credits will be considered on a case-by-case basis depending on the service agreement.
Businesses must report any concerns within 24 hours of delivery or pickup.
If a large item (comforter, blanket, rug, etc.) is not cleaned properly, we will re-clean the item at no extra charge.
Refunds are only issued if re-cleaning does not meet service expectations.
Refunds will not be issued for:
Damage caused by items left in pockets (e.g., pens, lighters, coins).
Normal wear and tear, color fading, or shrinkage during the cleaning process.
Customer misuse of machines in self-service areas.
Items not picked up within the specified timeframe.
To request a refund, please contact us with the following details:
Your name and contact information
Date and type of service
Description of the issue
📧 Email: schedule@albertpikelaundromat.pro
📞 Phone: +1 (364) 999-7587
📍 Address: 701 South St Suite 100, Mountain Home, AR 72653, United States
Albert Pike Laundromat reserves the right to update this Refund Policy at any time. Changes will be posted on our website with the updated effective date.